---
title: "Adding Late Cancellation Fees"
slug: "adding-late-cancellation-fees-to-bookings"
updated: 2026-06-05T15:24:33Z
published: 2026-06-05T15:24:33Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Late Cancellation Fees

You need to create at least one [cancellation fee product](/v3/docs/adding-late-cancellation-fee-products) before adding cancellation fees to resources.

You can automatically charge customers a late cancellation fee when they cancel their bookings too close to their start. Your late cancellation fee can be a percentage of the booking's total price or a flat rate.

Want to charge a different late cancellation fees based on customer group, cancellation time, or booking price?

Check out [Adding Multiple Late Cancellation Fees](/v3/docs/adding-multiple-booking-cancellation-fees) instead.

![AddingLateCancellationFees.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/AddingLateCancellationFees.gif)

---

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Go to [**Inventory > Resources**](https://dashboard.nexudus.com/billing/resources).
3. Click on a resource that needs a late cancellation fee.
4. Click on the **Limits**tab.
5. Click on the **Requests and cancellations** section.
6. Select **Charge a cancellation fee if bookings are cancelled** under **Late cancellations**.
7. Select how far in advance of the booking you'd like to apply the cancellation fee.

You can define the cancellation window in minutes, hours, or days.

1. Select the **Product** you created for late cancellation fees.
2. Select the **Type** of fee you want to apply.

**Absolute** fees charge a flat rate for cancelled bookings. **Percentage** fees charge a percentage of the cancelled booking's price, excluding any product or extra service.

1. Define the cancellation **percentage** or **amount** based on the option selected in the previous step.
2. Click the **Save Changes** button.

Repeat the process for every resource that needs a late cancellation fee.

---

All set! Customers [cancelling their bookings](/v3/docs/cancelling-bookings-on-members-portal-5) at the last minute will now see a pop-up that lets them know the amount of the late cancellation fee. They can agree to it or keep their booking.

![SingleBookingCancellationFeeWarningModal_MPv5.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/SingleBookingCancellationFeeWarningModal_MPv5.png)

We automatically add the late cancellation fee to the customer's next invoice using the late cancellation fee product you've created and selected.