---
title: "Adding Message Macros"
slug: "adding-message-macros"
updated: 2026-04-08T10:57:47Z
published: 2026-04-08T10:57:47Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Message Macros

Message macros are message templates that you can use to automate some of your communication with customers. Your message can include dynamic tokens that let you pull data from your Nexudus account. Tokens match fields in Nexudus that are automatically populated based on who receives your message.

*For example, if you add the {salutations} token to a message macro, Nexudus automatically replaces the token with the name of the customer receiving the message.*

Message macros are available in all locations within your network, regardless of where you add them.

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1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click **CRM > Message macros**.
3. Click **Add message macro**.
4. Add a **Subject** for your message macro.

**Subject** shows in customer inboxes.

You can edit it before sending your macros via [messages](/v3/docs/sending-messages-to-customers) or [reminders](/v3/docs/reminders).

1. Select the **Location** where your message macro is available.
2. Add your message in the **Contents** field, leaving blanks where you want to add **Dynamic tokens**.

All files you add to your message macro must be  under 10MB.

This includes any file, such as images, PDFs, documents, or even gifs.

1. Click where you want to add your first **Dynamic tokens** and then click on the token you want to include in the message.
2. Repeat step 7 until you've added all the relevant **Dynamic tokens**.
3. Click the **Save Changes** button.

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You've successfully added a new message macro. We recommend testing your new message macros by [sending a message](/v3/docs/sending-messages-to-customers) to a test customer.