---
title: "Adding Reminders"
slug: "adding-reminders"
updated: 2023-10-13T16:53:42Z
published: 2023-10-13T16:53:42Z
canonical: "help.nexudus.com/adding-reminders"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Adding Reminders

You can create reminders from the **CRM** section on the Admin Panel. Reminders let you automatically send [messages](/v3/docs/message-macros) or [surveys](/v3/docs/surveys) to specific customer groups or admins via email.

*For example, automatically remind members that they still have a delivery waiting for them after a week or send a message to all your customers on their birthday.*

![Reminders](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/Reminders.gif)

---

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**CRM > Reminders**](https://dashboard.nexudus.com/crm/reminders).
3. Click **Add reminders**.
4. Select your ****Location****.
5. Enable the **Send to all locations within...** toggle if you've selected a network location in the previous step and want this reminder to be valid in all other location within this network.
6. Select a reminder trigger from the **When to show the reminder** dropdown list.
7. Select the type of content you'd like to send under **How to deliver this reminder**.
8. Click on the **Customers** tab and select the customer group who should receive the reminder.
9. Enable the **Only send to active customers** toggle if you'd like to exclude suspended customers from the reminder list.
10. Click the **Save Changes** button.

---

You've successfully created a new reminder. Your reminder will automatically be sent to customers or individuals based on the settings you've defined in the reminder.