---
title: "Allowing Customers to Pay Invoices Using Xero "
slug: "allowing-customers-to-pay-invoices-using-xero"
updated: 2024-07-01T10:08:55Z
published: 2024-07-01T10:08:55Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Using Xero as a Payment Method

Our accounting integration with Xero also lets your customers pay their invoices on your {{variable.MembersPortal}} and the {{variable.Passport}} or its white-label equivalent using a payment provider set up in your {{variable.Xero}} account.

### Step 1. Setting up a payment service in your {{variable.Xero}} account 
You need at least one payment service fully set up in your {{variable.Xero}} account to use allow customers to pay for their invoices using {{variable.Xero}}. Payment services are just payment providers that you can connect to {{variable.Xero}}. 

If you haven't set up a payment service in your {{variable.Xero}} account, we recommend you follow {{variable.Xero}}'s tutorial on how to [Set up payment service with {{variable.Xero}}](https://central.xero.com/s/article/About-payment-services){target="_blank"}. 

You can pick any of the payment services supported by {{variable.Xero}} and set up more than one in your account. Once you have your payment service set up in {{variable.Xero}}, all you need to do is make sure your {{variable.Xero}} integration is enabled and set up correctly. 

:::(Info) (Managing multiple locations in {{variable.Nexudus}} using different {{variable.Xero}} organizations?)
Make sure that you set up your payment service in the correct {{variable.Xero}} organization connected to the relevant {{variable.Nexudus}} location. 
:::
### Step 2. Check your {{variable.Xero}} integration on the {{variable.AdminPanel}} 
If you haven't enabled the {{variable.Xero}} integration yet, we recommend you follow our [Integrating {{variable.Xero}}](/v3/docs/integrating-xero){target="_blank"} instructions before going through the steps below. 

1. {{snippet.FirstStepProcedure}}
2. {{snippet.Xero_Path}}
3. Make sure the **Show links to pay invoices via {{variable.Xero}} in your {{variable.MembersPortal}}** toggle is enabled.

6. {{snippet.Save_Changes}}

* * *

All done! We recommend you test your setup by issuing an invoice for a dummy customer before trying to pay that invoice using the {{variable.Xero}} payment service on the {{variable.MembersPortal}}. 

Your {{variable.Xero}} payment service should appear as the **Pay** option in any customer's account on the {{variable.MembersPortal}}. 

![XeroPaymentGateway_Highlight](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/XeroPaymentGateway_Highlight.png){height="" width="700"}
:::(Warning) (Using GoCardless or any other direct debit as your payment service?)
Remember that the invoice won't show up as paid in {{variable.Nexudus}} until the direct debit mandate is approved and the payment fully processed. 
:::
* * *
## FAQ

### Do {{variable.Xero}} payment services support automatic invoice payment? 
It all depends on the payment service you use and whether or not {{variable.Xero}} support recurring or automated payment for that payment service. 
We recommend you reach out to {{variable.Xero}}'s support to find out whether or not automated payments can work with your payment service in {{variable.Xero}}. 

### Does my payment service in {{variable.Xero}} have to be one of the payment methods that {{variable.Nexudus}} supports? 
No, you can connect any payment service that {{variable.Xero}} supports, even if it isn't a payment method supported by {{variable.Nexudus}}. 


### Can I have multiple payment services enabled in {{variable.Xero}}? 
Yes, you can have multiple payment services set up in your {{variable.Xero}} account. Customers will be able to pick one of them as they go through the checkout process. 

### Can I change the name of my {{variable.Xero}} payment service on the {{variable.MembersPortal}}? 
Unfortunately, you cannot change this payment method's name on the {{variable.MembersPortal}} or the {{variable.Passport}} and its white-label equivalent. The payment option shown to customers for payment services you make available through {{variable.Xero}} is always named  **Pay**.