---
title: "Asking the AI Agent"
slug: "asking-the-ai-agent"
updated: 2026-05-01T14:57:07Z
published: 2026-05-01T14:57:07Z
canonical: "help.nexudus.com/asking-the-ai-agent"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Asking the AI Agent

{{variable.Customers_CAP}} can ask the AI Agent for help with any questions they have. 

:::(Error) (The AI Agent answers questions based on your <u>published FAQ articles</u>.)
The AI Agent won't be able to answers {{variable.customers}}' questions if you haven't published the information in your FAQs.
:::

![AskingAIAgent_MP5.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/AskingAIAgent_MP5.png){height="" width=""}

***
1. From anywhere on the {{variable.MembersPortal}}, click **Ask me**. 
2. Ask the AI Agent your question.

*For example, "What are your opening hours?"*

*The AI Agent may take a few moments to respond.*

3. Close the chat when your question has been answered. 

***
All set! If {{variable.customers}} need more information after consulting the AI Agent, they can [submit a help desk request](/v3/docs/submitting-help-desk-requests){target=`_blank`}.