---
title: "Cancelling Bookings on Members Portal 5"
slug: "cancelling-bookings-on-members-portal-5"
updated: 2026-05-05T13:01:14Z
published: 2026-05-05T13:01:14Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling Bookings on Members Portal 5

Customers can cancel their bookings from the **My Activity** section of the Members Portal.

You can define your cancellation policy for bookings.

You can also define cancellation policies for individual resources using [limits](/v3/docs/defining-resource-rules) and [rules](/v3/docs/resource-rules).

![CancellingBookings_MP5.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/CancellingBookings_MP5.gif)

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your icon and select **My Activity**.
3. Select **Bookings**.
4. Click **Modify** next to the booking you'd like to cancel.
5. Click **Cancel booking**.
6. Select a **Cancellation reason**.
7. Click **Cancel booking**.

---

All set! The booking has been cancelled. Customers will receive an email confirming the cancellation.