---
title: "Cancelling Events"
slug: "cancelling-events-1"
updated: 2026-03-27T17:27:09Z
published: 2026-03-27T17:27:09Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Cancelling Events

You can cancel any {{variable.event}} from the **Community** section of the {{variable.AdminPanel}}. 
:::(Error) (Cancelling an event <u>issues a credit note</u> to {{variable.customers}} for the amount of their tickets.)
If you want to **refund {{variable.customers}}** to their original method of payment, you'll need to **cancel the tickets** before **cancelling the event**. 
:::

:::(Warning) (Cancelling an event permanently <u>deletes event attendees</u>.)
Just need to reschedule? Consider [editing your event](/v3/docs/editing-events){target=`_blank`} instead. 
:::

Cancelling an event also removes it from the {{variable.MembersPortal}} and {{variable.Passport}}. 

You can cancel events [individually](/v3/docs/cancelling-events-1#cancelling-events-individually) or [in bulk](/v3/docs/cancelling-events-1#cancelling-events-in-bulk). 

## Cancelling events individually
You can cancel an event in just a few clicks from the {{variable.AdminPanel}}. 

*For example, you need to cancel your outdoor networking event due to bad weather.*
* * *
1. {{snippet.FirstStepProcedure}}
2. {{variable.GO_TO}} {{variable.EventsList_Link}}.
3. {{variable.CLICK_ON}} the event you'd like to cancel.
4. {{variable.CLICK}} **More actions**.
5. {{variable.SELECT}} **Cancel event**.
6. {{snippet.Yes_Step}}
* * *
All set! Your event is now cancelled.

Event attendees will be removed from the event and receive an email notification about the cancellation. 

They'll automatically receive a credit for the amount of their ticket, which will be used to discount their next invoice.

The event remains visible {{variable.OnTheAdminPanel}}, and you can  [edit](/v3/docs/editing-events){target=`_blank`} or [republish](/v3/docs/publishing-events){target=`_blank`} it at any time. 

## Cancelling events in bulk
You can cancel multiple events at once in just a few clicks from the {{variable.AdminPanel}}.

*For example, your space has to unexpectedly close for renovations over the next few weeks.*
***
1. {{snippet.FirstStepProcedure}}
2. {{variable.GO_TO}} {{variable.EventsList_Link}}.
3. {{variable.CLICK_ON}} the event you'd like to cancel.
4. {{variable.CLICK}} **More actions**.
5. {{variable.SELECT}} **Cancel event**.
6. {{snippet.Yes_Step}}
***
All set! Your event is now cancelled.

Event attendees will be removed from the event and receive an email notification about the cancellation. 

They'll automatically receive a credit for the amount of their ticket, which will be used to discount their next invoice. 

The event remains visible {{variable.OnTheAdminPanel}}, and you can  [edit](/v3/docs/editing-events){target=`_blank`} or [republish](/v3/docs/publishing-events){target=`_blank`} it at any time.
