--- title: "Checking in with NexBoard" slug: "checking-in-with-nexboard" updated: 2026-03-03T16:27:01Z published: 2026-03-03T16:27:01Z canonical: "help.nexudus.com/checking-in-with-nexboard" --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nexudus.com/llms.txt > Use this file to discover all available pages before exploring further. # Checking in with NexBoard Customers can manage their bookings with a few taps on NexBoard. They can [check in](/v3/docs/checking-in-with-nexboard#checking-into-a-booking) to their booking, [extend](/v3/docs/checking-in-with-nexboard#extending-a-booking) their booking, or [end](/v3/docs/checking-in-with-nexboard#ending-a-booking-early) their booking early. Customers can't edit or cancel their bookings from NexBoard. They'll need to use the Members Portal or Passport app. ## Checking in to a Booking Customers can easily check in to NexBoard with a few taps. Customers can check in up to 15 minutes before their booking. They'll be automatically checked in if they make the booking less than 15 minutes in advance. --- 1. **Wake up** NexBoard. 2. Tap **Check in**. 3. Select your booking. 4. Tap **Check in** again. --- All set! You've successfully checked in to your booking. ## Extending a Booking Customers can easily extend their bookings with a few taps on the tablet. Customers can't extend bookings that have already been invoiced. 1. **Wake up** NexBoard. 2. Tap **Extend booking**. 3. Select your booking. 4. Tap **Extend**. 5. Select a Quick Book time or **Manually select date and time**. 6. Enter the username and password you use to log in to the Members Portal. 7. Confirm or select the time you want to extend. 8. Click **Confirm**. --- All set! You'll receive a confirmation email for your extended booking. It may take a few moments for NexBoard to display the updated times. ## Ending a Booking Early Customers easily end their bookings early with a few taps on the tablet. The booking end time will be rounded to the next quarter-hour. Ending bookings early never triggers any refunds. It simply releases the resource for other customers to use. --- 1. **Wake up** NexBoard. 2. Tap **End current.** 3. Select your booking. 4. Tap **Confirm**. 5. Open your email. 6. Click the link to confirm you'd like to end your booking early. No further action is required after clicking the link. --- All set! You'll be redirected to the Member's Portal. You can find your amended booking time under **Upcoming bookings**.