---
title: "Customer home location cannot be the Network location "
slug: "customer-home-location-cannot-be-network-subnetwork"
updated: 2023-08-01T17:14:59Z
published: 2023-08-01T17:14:59Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customer home location cannot be a network or subnetwork location

This validation rules prevents assigning a network or subnetwork location as the home location of any new or existing customer. It is the easiest way to make sure all your customers are registered in one of your active locations instead of a network or a subnetwork location that you only use as an internal management tool on the Admin Panel.

          This rule also applies to new customers signing up through your Members Portal.

          

---

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Settings > Validation rules**](https://dashboard.nexudus.com/settings/3/0/0).
3. Click **Add rule**.
4. Click on **Manual entry**.
5. Name your validation rule.
6. Add a **Description** for your rule to let other admins know what it does at a glance.
7. Toggle on **This rule is active**.
8. Select **Customers** in the **Record type** drop-down list.
9. Add the **Error message to display if the validation rule is not met**.
10. Add the following code snippet to the **Formula** field.

  

***For the network locations only***

```
record.InvoicingBusiness.RootLocation <> null
```

***For the network and subnetwork locations***

```
record.InvoicingBusiness.RootLocation <> null OR record.InvoicingBusiness.RootLocation.RootLocation <> null
```

1. Click the **Save Changes** button.

---

All done! We recommend you test the rule by trying to assign a network or parent location to a new or existing customer. If the rule works as intended, you should get the error message you defined in the rule.