---
title: "Customizing the Default Sign-up Form"
slug: "customizing-the-default-sign-up-form"
updated: 2026-05-05T12:41:29Z
published: 2026-05-05T12:41:29Z
canonical: "help.nexudus.com/customizing-the-default-sign-up-form"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Customizing the Default Sign-up Form

The default sign-up form is included in all checkout flows that involve a customer creating an account. You can easily customize the default sign-up form to control what information you collect from customers.

The default sign-up form includes **three system-required fields** that **can't be removed or disabled**:

- **Customer type**
- **Full name**
- **Email**

You can add additional sections and fields to the default sign-up form. For any field you choose to include in the default form, you can control when they appear in your sign-up process:

- **Add to the sign-up form** Shows the field during initial sign-up. You can mark it as required.
- **Request after sign-up** Shows the field after sign-up. Customers see a CTA tile on the Members Portal dashboard, which opens the additional fields.
- **Include in customer profile** Shows the field only in the customer’s profile. It won’t appear during sign-up or purchase.

Each section has a number of fields you can choose to include or delete from the form. If you want to add [custom fields](/v3/docs/custom-fields) to the default sign-up form, you'll need to [create them](/v3/docs/adding-custom-fields) first.

If you want to **enable guest checkout**, your default sign-up form can only **require** the **three system-required fields** and the following **billing details**:

- billing name
- billing address
- billing email
- billing city
- billing state
- billing postcode
- billing country

Making any other fields **required** on your default checkout form will **disable guest checkout**. This includes the billing details field **Tax ID**.

---

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Go to [**Settings > Sign-up and checkout**](https://dashboard.nexudus.com/settings/2/1/0) and click on the **Forms** tab.
3. Click **Edit** next to the default form.
4. Toggle on any section you'd like to include in your default sign-up form.

You can include the following sections in your default sign-up form:

- Billing details
- Profile details
- Contact details
- Personal details
- Custom fields

You don't need to toggle on the **Personal details** or **Custom fields** sections.

If you want to remove these sections from your form, simply delete all the fields from those sections.

1. In each section, click **Add field** if you'd like to add additional fields.
2. Select the field you'd like to add.
3. Select whether you want to:

- add the field to the sign-up form
- request after sign-up
- include in customer profile

1. Toggle on **Field is required** if you'd like to **require** the field during sign-up.
2. Repeat as necessary.
3. Click **Save**.

---

All set! Customers signing up on the Members Portal will need to provide the information you've requested in the default form.

You can also [customize extended forms](/v3/docs/customizing-extended-forms) for specific checkout flows.