Defining Resource Rules
  • 03 Oct 2022
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Defining Resource Rules

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You can define any array of rules for each of your resources. Rules work just like limits, but they can apply to different types customers and at different times of the day.


  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click on the relevant resource.

  3. Click on the Rules tab.

  4. Click Add tab.

  5. Name your rule.

  6. Enable the This rule is active toggle.

  7. Click on the Conditions tab.

  8. Define the rule's Customer type, Days and times and Events sections based on who should follow the rule, when the rule is valid and whether or not this rule applies to events as well.

  9. Click on the Limits tab.

  10. Add the Custom message that will be shown to customers when they don't meet the rule.

  11. Define any limits you'd like to include in the rule.

Available limits

Available times and days - controls when the resource is available for booking.
Requests and cancellations - lets you prevent bookings too far in advance or at the last minute and prevent late cancellations.
Duration - lets you define a minimum and maximum booking length and/or only allow bookings of a certain length.
Members - only allows bookings if the customer is a member signed up to one or more of the selected plans.
No-return policies - lets you define a minimum time gap between bookings to avoid back-to-back bookings. This can apply to all your customers and/or the same customer booking mutliple times in a row.

  1. Click the Save Changes button.


All set! Your resource rule is now active. Repeat the process for every rule you want to implement. You can easily disable a rule that you no longer use by clicking in the rule and then disabling the This rule is active toggle. This is a better option than deleting the rule, in case you need to use it again at a later date.


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