---
title: "Email Notifications"
slug: "email-notifications"
updated: 2024-10-25T16:50:09Z
published: 2024-10-25T16:50:09Z
canonical: "help.nexudus.com/email-notifications"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Email Notifications

## 
## What Are Email Notifications?
Email notifications, also known as {{variable.customer}} notifications, are templated {{variable.messages}} that {{variable.Nexudus}} sends automatically to your {{variable.customers}} when a specific action is triggered in your account.

Actions include {{variable.events}} such as {{variable.customers}} being registered in your {{variable.space}}, {{variable.visitors}} checking in, {{variable.customers}} making a {{variable.booking}} or even e-signature requests. 

## How Email Notifications Work 
Email notifications are sent to {{variable.customers}} as soon as the connected action is recorded in {{variable.Nexudus}}. 

*For example, as soon as a {{variable.customer}} {{variable.booking}} is confirmed either on the {{variable.AdminPanel}} or the {{variable.MembersPortal}} the Booking confirmation notification would be sent to the {{variable.customer}} within minutes.*

Most notifications cannot be disabled, but some of them aren't sent when specific settings are disabled in your {{variable.location}}.

## Email Notifications & Networks 

Each {{variable.location}} has a set of email notification {{variable.templates}}. Editing a {{variable.template}} in one {{variable.location}} won't affect the matching {{variable.template}} available in other {{variable.locations}}, unless you click **Copy to all {{variable.locations}}** after editing the {{variable.template}}.


## Email Notifications Languages 
{{variable.Nexudus}} provides a set of email notifications in all the supported {{variable.MembersPortal}} languages, including:

{{snippet.LanguagesList_MembersPortal}}


You can edit the {{variable.template}} of each notification using the built-in editor or directly through the notification's code.

:::(Warning) (Editing notification {{variable.templates}} in one language won't impact these {{variable.templates}} in other languages.)

For example, if you change a logo in your English {{variable.templates}}, the other languages won't include that new logo. 
:::

## Available Email Notifications 
The following email notifications are currently available and sent out to {{variable.customers}} automatically: 

{{snippet.EmailNotifications_List}}

{{variable.MoreInformation}} [Email Notifications List ](https://help.nexudus.com//v3/docs/email-notifications-list){target="_blank"}

* * *

## FAQ

### Can I disable some of my email notifications? 
No, all the available notifications are automatically sent to {{variable.customers}} when the associated action is recorded in {{variable.Nexudus}}. Some notifications that rely on specific settings in your {{variable.location}} can be paused by disabling the relevant settings.

{{variable.MoreInformation}} [Email Notifications List ](https://help.nexudus.com//v3/docs/email-notifications-list){target="_blank"}

### Are notifications always sent instantly? 
Most notifications are sent within a few minutes after the matching action is triggered in {{variable.Nexudus}}. Some notifications, such as **Booking reminder** are sent at specific times based on their settings.

### How can I make sure a {{variable.customer}} received a notification?

You can easily see if a notification sent to a {{variable.customer}} was *Delivered* by checking your [Email queue](https://dashboard.nexudus.com/settings/5/3/0){target="_blank"}. 

![EmailQueue](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/EmailQueue.png){height="" width=""}

Notifications are usually *Rejected* when the email doesn't exist or the inbox is full.

### Can I disable all notifications? 
Yes, you can disable all notifications via the [Notifications](https://dashboard.nexudus.com/settings/5/0/0){target="_blank"} page.