---
title: "Enquiries"
slug: "enquiries"
updated: 2023-03-24T15:59:49Z
published: 2023-03-24T15:59:49Z
canonical: "help.nexudus.com/enquiries"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Enquiries

## What are Enquiries?

Enquiries are messages you receive when users fill out the **Contact** form on your Members Portal.

![ContactForm.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ContactForm.png)

## How Enquiries work

Whenever a user fills out the **Contact** form on your Members Portal, the form details are automatically posted on the Admin Panel. All admins with access to the **Enquiries** section are notified on the Admin Panel whenever a new contact form is posted by a user.

![EnquirieNotifPage.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/EnquirieNotifPage.png)

Admins can then open the enquiry, reply to the user via email and mark the message as read via the **More actions** menu.

![EnquiryMessage](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/EnquiryMessage.png)

---

## FAQ

### Where can I find the Contact form on my Members Portal?

The link to your **Contact** form is in the footer of your Members Portal.

![ContactFormFooter_Highlight.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ContactFormFooter_Highlight.png)

### Can I send a message macro as a response to an enquiry?

No, you can only reply to the user via email.