Managing Discussion Board Groups
  • 18 Jan 2024
  • 1 Minuto para leer
  • Oscuro
    Ligero

Managing Discussion Board Groups

  • Oscuro
    Ligero

The content is currently unavailable in Spanish. You are viewing the default English version.
Resumen del artículo

You can create Discussion Board groups to make it easier for your customers to reach certain people when they start a conversation on the Discussion Board.


Adding Discussion Board Groups

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Click Add group.

  4. Name the group.

  5. Select your Location.

  6. Add a short Description of the group.

  7. Select the group's Access level.

Visibility Options

Private - only members of the group can see the conversations and add messages.
Public - all customers can see the conversations and add messages.
Restricted - all customers can see the conversations but they cannot add messages.

  1. Add the customers you want to include in the group from the Members drop-down list.

  2. Click the Save Changes button.


Editing Discussion Board Groups

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Click on the group you want to edit.

  4. Edit the group's details as needed.

  5. Click the Save Changes button.


Deleting Discussion Board Groups

You cannot recover deleted records in Nexudus.

  1. Log in to dashboard.nexudus.com if you aren't already.

  2. Click Community > Discussion board groups

  3. Tick the checkbox next to every record you want to delete.

  4. Click Delete xx record(s) in the Bulk actions menu.

  5. Click Yes, do it to confirm.


¿Te ha sido útil este artículo?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.
ESC

Eddy AI, que facilita el descubrimiento de conocimiento a través de la inteligencia conversacional