Nexudus (v2)
- Nexudus (v2)
- Nexudus (v3)

FAQ

10 Articles in this category

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FAQ

10 Articles in this category

Inventory FAQ

Is there any way of having a link for plan sign-up? Yes. From the dashboard, go to Inventory > Plans , click the name of the plan, whose link you want to view and at the bottom of the page you'll see a Sign up links section. How ca...

Updated on : 19 Jul 2021

Platform FAQ

How can I get help with my account settings? Feel free to email us at new_accounts@nexudus.com . Over the past few years, we've helped hundreds of clients set up their accounts and we believe it's the best way for us to see how can make ...

Updated on : 19 Jul 2021

CRM FAQ

Can I customize the members' sign-up form? Yes, you can. You can add custom fields and add them to the different forms available on your Members Portal. What dynamic tokens can I use on email templates? In ad...

Updated on : 30 Jun 2021

Community FAQ

Can I sync events posted on my account with Google Calendar? No, bidirectional syncing between Google Calendar and Nexudus only works for resource bookings.‌ Which subscriber groups are on the platform by default? There are n...

Updated on : 19 Jul 2021

Account Settings FAQ

I need help with my account settings. Feel free to email us at new_accounts@nexudus.com . Over the past few years, we've helped hundreds of clients set up their accounts and we believe it's the best way for us to see how the platform can...

Updated on : 19 Jul 2021

Operations FAQ

Can I import a batch of members to my Nexudus account? Yes, send us an email at import_members@nexudus.com and we'll send you our member import template. How can I set a contact as a member and vice versa? The main dif...

Updated on : 19 Jul 2021

Finance FAQ

Why do deleted charges keep reappearing on customer invoices? Deleting invoice lines doesn't remove the related charges from the customer's account. If you want to fully remove the charge and avoid it be picked up by the next invoice, head o...

Updated on : 10 Dec 2021

Settings FAQ

How can I change my account name? If you'd like to edit the name of your account, go to Settings > General Settings and edit the space name field in the Name & Logo section. To complete the process, click the ...

Updated on : 10 Sep 2021

Members Portal FAQ

How can I publish or hide a profile on the space directory? Members and contacts can choose to publish their profile from their online account. As an administrator user, you can also deactivate the profile via Operations > ...

Updated on : 19 Jul 2021

Early Access Version 3

If you landed here, you have been invited to have early access to the latest and finest version of the Nexudus Admin Panel . This update will be rolled out to all customers in the next few months, but we could not wait to let you see it! All...

Updated on : 28 Mar 2022