---
title: "Freezing plans as a member"
slug: "freezing-contracts-as-a-member"
updated: 2025-09-22T15:56:05Z
published: 2025-09-22T15:56:05Z
canonical: "help.nexudus.com/freezing-contracts-as-a-member"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Freezing plans as a member

This feature is available on version 4.0.804 and above of the Members Portal.

          

If you've [allowed contract freezes for plans](/docs/allowing-contract-freezing) members are signed up to, they are automatically able to freeze their plan within the limits you've defined.

![FreezingPlanCustomers.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/FreezingPlanCustomers.gif)

          Customers cannot edit or cancel their plan for the duration of the freeze.

          

They'll need to [resume their plan](/docs/unfreezing-contracts-as-a-customer) before being able to cancel or edit it.

---

1. Go to your members portal.
2. Click on your name in the top-right corner of the page.
3. Click on **Plans and Benefits**.
4. Under the plan you'd like to freeze, click on **Freeze plan**.
5. Select a date under **Freeze plan until**.
6. Click on **Freeze until**.

---

All set! The plan charges will be frozen starting from the next billing cycle. The plan will resume on the date selected under **Freeze plan until**. Customers cannot edit or cancel their plan for the duration of the freeze.

Customers can [unfreeze their plan early](/docs/unfreezing-contracts-as-a-customer) to resume before the date they'd originally picked.