---
title: "Granting Members Portal Access to Customers"
slug: "granting-members-portal-access-to-customers"
updated: 2024-11-29T18:21:19Z
published: 2024-11-29T18:21:19Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Granting Members Portal Access to Customers

Customers automatically get access to your Members Portal when they sign up via the Members Portal.

If you register customers from the Admin Panel, you can grant Members Portal access in one of two ways:

- During registration for new customers
- From your customers list for existing customers

---

## Granting Members Portal Access to New Customers

The easiest way to grant your customers Members Portal access is to make sure you toggle on **Send a welcome message** when you register a new customer.

![Customers_PortalAccessEmail.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/Customers_PortalAccessEmail.png)

Customers registered with this toggle enabled automatically receive an email notification with a temporary password, prompting them to log in and define their password.

---

## Granting Members Portal Access to Existing Customers

You can also grant Members Portal access to existing customers at any point on the Admin Panel.

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Operations > Members and contacts**](https://dashboard.nexudus.com/operations/coworkers).
3. Tick the checkbox next to every customer who needs portal access.
4. Click on **Grant online access** in the *Bulk actions* menu.
5. Click **Yes, do it** to confirm.

You've successfully granted Members Portal access to the selected customers. They'll receive an email notification with a temporary password, prompting them to log in and define their password.