Integrating OpenPath
  • 23 Mar 2023
  • 3 Minutes to read

Integrating OpenPath


Article Summary

Using the OpenPath integration adds a $/£/€50 monthly charge to your Nexudus subscription per location enabled.

What You Need to Integrate OpenPath

Resources, Passes, Desks & Offices in Nexudus

You need inventory items set up in your Nexudus account to use the OpenPath integration. You can choose to connect all your resources, passes, desks and offices to OpenPath or only some of them.

Access Groups in OpenPath

You also need access groups based to match the inventory items you want to connect to OpenPath.

You create and edit access groups in OpenPath.

Each inventory item you want to connect should have its own access group. Having an access group per connected item gives you greater control over the doors available to customers.

For example, if you want to connect 5 passes, 10 resources and 3 offices to OpenPath, you should create 18 access groups in OpenPath

Each access group also should include all the doors customers need to unlock.

For example, if you want to connect a resource to OpenPath, the access group you create for the resource should include the resource's door and any other door that customers need to open to get there.

Your OpenPath Username, Password and Organization ID

You should also make sure you have your OpenPath username, password, and organization ID handy before starting the integration process. Your username and password are the email address and password you use to log in to OpenPath. Your organization ID should be available in your OpenPath account.

Integrating OpenPath

Once you have all you need to integrate, the integration is a two-step process.

Step 1. Enabling the OpenPath Integration

The first step of the integration is enabling it on the Admin Panel.

  1. Log in to the Admin Panel if you aren't already.

  2. Enable the OpenPath integration toggle.

  3. Add your OpenPath username.

  4. Add your OpenPath organization ID.

  5. Add your OpenPath password.

  6. Enable Send a CloudKey link to visitors if you want to grant visitors door access.

  7. If you enabled Send a CloudKey link to visitors, add the CloudKey Guests Entry ID of every OpenPath door visitors should be able to open.

  8. Click the Save Changes button.

If the connection is successful, multiple new sections should pop up below the initial integration form.

Received an error message?

Check that your OpenPath username, password and organization ID are correct and try saving your changes again.

Step 2. Connecting Inventory Items to Access Groups

A new set of section should have popped below the initial integration field. You now need to connect all the relevant items in your inventory to their corresponding access group in OpenPath.

Resources

Just select the corresponding access groups in the OpenPath access groups column. Leave the option blank for resources that you don't want to connect to OpenPath.

OpenPath_Resources.png

Nexudus automatically adds customers to the relevant access group 15 minutes before their bookings start. We also remove them from the same access group 15 minutes after their bookings end.

Passes

Just select the corresponding access groups in the OpenPath access groups column. Leave the option blank for passes that you don't want to connect to OpenPath.

OpenPath_Passes.png

Nexudus adds the customer to the relevant access groups as soon as connected passes are added to their account. This applies to passes customers get through plans, passes and passes that are manually added to their account.

Desks / Offices

Just select the corresponding access groups in the OpenPath access groups column. Leave the option blank for passes that you don't want to connect to OpenPath.

OpenPath_DesksOffices.png

Nexudus automatically adds customers to the relevant access groups as soon as one of the connected desks or offices are assigned to one of their contracts. We remove them from the relevant access groups on the connected contracts cancellation dates.

Don't forget to click Save changes when you are done.

All set! OpenPath is now integrated with Nexudus.