Integrating SmartaLock
  • 22 Mar 2023
  • 1 Minute to read

Integrating SmartaLock

Article summary

Using the Smartalock integration adds a €/£/$50 monthly charge to your monthly Nexudus subscription per location enabled.

What You Need

Your Tenant ID and your Locker Bank ID

You can find these ID's in your Smartalock admin account. If you're having trouble finding those details, you can always reach out to Smartalock for support.

Your Smartalock Credentials

These credentials are simply the username and password you use to connect to the Smartalock's admin.

Step 1. Creating an Automation Tile

You only need one automation tile per locker bank.

You first need to create an automation tile.

  1. Log in to if you aren't already.

  2. Click Settings > Automation tiles.

  3. Click Add automation tile.

  4. Name the tile.

  5. Select the Location where you'll install the tile.

  6. Select Unlock SmartLock locker in the Action drop-down list.

  7. Add your Locker Bank ID.

  8. Enable the Attempt to check customer in toggle if you want to trigger a check-in whenever a customer uses a locker.

  9. Click the Save button. 

You can now reach out to to order the physical tile that you'll be able to install on your locker bank. You can also opt to build your own automation tile.

You can complete Step 2 before receiving your physical tile.

Step 2. Enabling Smartalock on the Admin Panel

Enabling Smartalock adds a €/£/$50/month charge to your Nexudus subscription per location enabled.
  1. Log in to if you aren't already.

  2. Click Settings > Integrations > Smartalock.

  3. Enable the Enable Smartalock integration toggle.

  4. Add your Tenant ID.

  5. Add your Username and Password.

  6. Click the Save Changes button.

All set! You can test the integration before your tile arrives in the mail by opening the tile's record on the Admin Panel. All you need to do is scan the QR code and log in to the Members Portal as a customer. You should be able lock/unlock a locker via the automation tile QR code.

For more information on the end-user flow, check out our article on Using Smartalock.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.