---
title: "Managing Conversation Messages"
slug: "managing-conversation-messages"
updated: 2022-02-01T11:56:12Z
published: 2022-02-01T11:56:12Z
canonical: "help.nexudus.com/managing-conversation-messages"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Conversation Messages

As an admin, you can add messages to conversations and delete any existing message in a conversation on the **Community board** page. 

You can add messages to help customers or share important information. You also have the option to delete messages if they go against your community guidelines. 
:::(Warning) (Admins also need a customer account in order to add messages to discussion boards.)
:::

* * *
## Adding Messages to Conversations

1. {{snippet.FirstStepProcedure}}

2. {{snippet.CommunityDiscussionBoard_PathStep}}
3. Click on the relevant conversation.
4. Add your message in the empty text field. 
5. Click **Reply**.
* * *
## Deleting Messages from the Conversations
:::(Warning) ({{snippet.Deletion_Warning}})
:::
1. {{snippet.FirstStepProcedure}}

2. {{snippet.CommunityDiscussionBoard_PathStep}}
3. {{snippet.CheckboxDelete_Step}}
4. {{snippet.BulkDelete_StepV3}}
5. {{snippet.Yes_Step}}