---
title: "Managing Deliveries on Members Portal 5"
slug: "managing-deliveries-on-members-portal-5"
updated: 2026-05-05T13:02:55Z
published: 2026-05-05T13:02:55Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Deliveries on Members Portal 5

Customers can easily manage their deliveries from the **My Activity** section of the Members Portal.

Customers can **update their handling preferences for a specific delivery** and **mark deliveries as collected**.

## Updating Handling Preferences

Customers can easily update their handling preferences for specific deliveries.

*For example, a customer has their default handling preference set as **Store for collection** but wants to change a specific delivery's preference to **Open, scan & forward**.*

---

1. Log In to the Members Portal if you haven't already.
2. Open the drop-down menu next to your profile.
3. Select **My Activity**.
4. Select **Deliveries**
5. Click **Manage** next to the delivery you'd like to update.
6. Select your **Handling Preference**.
7. Click **Save delivery**.

---

All set! The delivery's handling preferences have been updated.

You'll receive an email when a customer updates their handling preferences for a specific delivery.

## Marking Deliveries as Collected

Customers can easily mark deliveries as collected once they've picked them up from your space.

---

1. Log In to the Members Portal if you haven't already.
2. Open the drop-down menu next to your profile.
3. Select **My Activity**.
4. Select **Deliveries**
5. Click **Manage** next to the delivery you'd like to update.
6. Select your **Handling Preference**.
7. Click **Save delivery**.

---

All set! The delivery's handling preferences have been updated.

You can view a list of collected deliveries on the Admin Panel by going to **[Operations > Deliveries](https://dashboard.nexudus.com/operations/coworkerDeliveries)** and selecting the **Collected** view.