Managing Time Credits

Time credits let you give booking time to customers as plans or products benefits. You can control how much time credit customers get and add it as a one-off to a customer's account too. The way customers are able to use the time credits they get as benefits will depend on the settings of each time credit.

All time credits you create in Nexudus require a resource type that you should define before creating time credits and add them as plan and product benefits. Resource types are just a set of resources grouped together for pricing and credit purposes.

For example, you include 60 minutes of booking time to all customers signed up to one of your plans, but you only want customers to be able to use this time credit to book you hot-desks or small meeting rooms. In this scenario, you will need a resource type that includes all your hot-desks and small meeting rooms.

Creating Time Credits

You need to create your time credits before adding them to plans, products or customer accounts as benefits.

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Time credits.

3. Click Add time credit.

4. Name your time credit.

5. Select your Credit unit.

6. Select the resources types that can use this time credit under This credit can be used to book following resource types.

7. Click the Save Changes button.

Repeat the process for every other time credit you want to include as a plan or product benefit.

Adding Time Credits as Benefits

Once you have your time credits set up, you can add them as benefits to any plan or product in your inventory. You can also directly add them to any customer account.

Plans

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Plans.

3. Click on the relevant plan.

4. Click Benefits > Time credit.

5. Click Add time credit.

6. Select the relevant time credit under Valid to book.

7. Define the Credit amount.

9. Select the credit's Expiration.

10. Click the Save Changes button.

Products

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Product.

3. Click on the relevant product.

4. Click Benefits > Time credit.

5. Click Add time credit.

6. Select the relevant time credit under Valid to book.

7. Define the Credit amount.

9. Select the credit's Expiration.

10. Click the Save Changes button.

Customer Accounts

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Operations > Members and contacts.

3. Click on the relevant customer.

4. Click Benefits > Time credit.

5. Click Add time credit.

6. Select the relevant time credit under Valid to book.

7. Define the Credit amount.

9. Select the credit's Expiration.

10. Click the Save Changes button.

Editing Time Credits

You can edit time credits from plans and products at any point. You can also edit time credits directly from customer accounts.

Plans

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Plans.

3. Click on the relevant plan.

4. Click Benefits > Time credit.

5. Click on the relevant credit.

6. Edit the credit as needed.

7. Click the Save Changes button.

Products

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Product.

3. Click on the relevant product.

4. Click Benefits > Time credit.

5. Click on the relevant credit.

6. Edit the credit as needed.

7. Click the Save Changes button.

Customer Accounts

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Operations > Members and contacts.

3. Click on the relevant customer.

4. Click Benefits > Time credit.

5. Click on the relevant credit.

6. Edit the credit as needed.

7. Click the Save Changes button.

Deleting Time Credits

You can delete time credits from plans and products at any point. You can also delete time credits directly from customer accounts.

Plans

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Plans.

3. Click on the relevant plan.

4. Click Benefits > Time credit.

5. Tick the checkbox next to every record you want to delete.

6. Click Delete xx record(s) in the Bulk actions menu.

7. Click Yes, do it to confirm.

Products

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Inventory > Product.

3. Click on the relevant product.

4. Click Benefits > Time credit.

5. Tick the checkbox next to every record you want to delete.

6. Click Delete xx record(s) in the Bulk actions menu.

7. Click Yes, do it to confirm.

Customer Accounts

1. Log in to dashboard.nexudus.com if you aren't already.

2. Click Operations > Members and contacts.

3. Click on the relevant customer.

4. Click Benefits > Time credit.

5. Tick the checkbox next to every record you want to delete.

6. Click Delete xx record(s) in the Bulk actions menu.

7. Click Yes, do it to confirm.