Managing Virtual Office Plans on Passport

Prev Next

Customers can easily manage several aspects of their virtual office plans from the Passport app, including:

You can't add, edit, or remove beneficiaries until your space triggers a repeat identity check.

Delivery preferences

You can easily control how your space handles your mail and packages through delivery handling preferences.

VirtualOfficeDeliveryHandlingPreferences_PP.PNG

Just tap the three-dots icon on Passport, head to My activity > Plans and benefits, open your plan and choose Manage delivery preferences. You can then open Delivery preferences and make your updates.

Company aliases, nominated recipients, and forwarding addresses

You can easily add and remove company aliases, nominated recipients, and forwarding addresses.

VirtualOfficePreferences_PP.PNG

Company aliases are names under which your company or organization can receive mail.

Nominated recipients are people who can receive mail and parcels on your company's behalf.

Just tap the three-dots icon on Passport, head to My Activity > Plans and Benefits, open your plan and choose Manage delivery preferences. You can then open Delivery preferences and scroll down to make your updates.

Plans

You can easily change or cancel your virtual office plan in the Passport app.

VirtualOfficeSubscriptionPreferences_PP.PNG

Just tap the three-dots icon on Passport, head to My activity > Plans and benefits, and open your plan. You can then select Cancel subscription or Change this plan.