---
title: "Managing Visitors on Members Portal 5"
slug: "managing-visitors-on-members-portal-5"
updated: 2026-05-05T12:58:59Z
published: 2026-05-05T12:58:59Z
canonical: "help.nexudus.com/managing-visitors-on-members-portal-5"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Managing Visitors on Members Portal 5

Visitors are people who aren't currently members or contacts in Nexudus. Customers can register visitors with your space on a one-time or repeat basis.

*For example, a customer wants to collaborate with a colleague who isn't a member of your space.*

Want to limit or disable visitor registrations on the Members Portal?

Check out [Limiting Visitor Registrations](/v3/docs/limiting-visitor-registration).

Customers can also [reinvite visitors](/v3/docs/managing-visitors-on-members-portal-5#reinviting-visitors) and [cancel visits](/v3/docs/managing-visitors-on-members-portal-5#cancelling-visits).

## Registering Visitors

Customers can register visitors and add the details of their visit.

![RegisteringVisitors_MP5.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/RegisteringVisitors_MP5.gif)

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your profile.
3. Select **My Activity**.
4. Select **Visitors**.
5. Click **Register visitor**.
6. Select the **Location** where you'd like to register the visitor.
7. Enter the visitor's **Full name**
8. Enter the visitor's **Email**.
9. Under **Expected Arrival**, enter the **date** and **time** the visitor will arrive.
10. Enter the visitor's **Phone Number**.
11. Enter any **Notes** you'd like to add.
12. Select if you'd like to make this a **Repeat visit**.
13. Click **Save**.

---

All set! The visitor will receive an email with the details of their visit.

You'll receive an email notification that a visitor has been registered. You can view a list of all visitors to your space on the Admin Panel under [**Operations > Visitors**](https://dashboard.nexudus.com/operations/visitors).

## Reinviting Visitors

Customers can easily reinvite visitors without filling in all their details from scratch.

![ReinvitingVisitors_MP5.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ReinvitingVisitors_MP5.gif)

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your profile.
3. Select **My Activity**.
4. Select **Visitors**.
5. Click **Reinvite** next to the visitor you'd like to reinvite.
6. Edit their **Expected Arrival** time.
7. Edit any other details as needed.
8. Click **Save**.

---

All set! The visitor will receive an email with the details of their visit.

You'll receive an email notification that a visitor has been registered. You can view a list of all visitors to your space on the Admin Panel under [**Operations > Visitors**](https://dashboard.nexudus.com/operations/visitors).

## Cancelling Visits

Customers can easily cancel visits if plans change and their visitor can no longer make the appointment.

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your profile.
3. Select **My Activity**.
4. Select **Visitors**.
5. Click **Delete** next to the visit you'd like to cancel.
6. Click **Yes, delete visitor**.

---

All set! Your visit has been cancelled. The visitor will receive a notification letting them know the visit has been cancelled.