---
title: "Checking Customers in Manually"
slug: "manually-checking-in-customers"
updated: 2024-10-21T12:57:46Z
published: 2024-10-21T12:57:46Z
canonical: "help.nexudus.com/manually-checking-in-customers"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Checking Customers in Manually

You can manually check customers in on the Admin Panel instead of using one of the [automated methods](/docs/check-ins) available.

          Customers must have valid [passes](/v3/docs/passes) in their account to be checked in.

          

---

## Checking Customers In

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Operations > Customers on site**](https://dashboard.nexudus.com/operations/calendar/checkins).
3. Click **Register check-in**.
4. Select the relevant customer in the drop-down list.
5. Select an **Arrival** date and time.
6. Select a **Departure** date and time if the customer already left your space.
7. Click the **Save Changes** button.

You've successfully checked in the selected customer.

---

## Checking Customers Out

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Operations > Customers on site**](https://dashboard.nexudus.com/operations/calendar/checkins).
3. Click on the time slot of the customer you want to check out.

![Checkins_SlotExample.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/Checkins_SlotExample.png)

1. Select a **Departure** date and time.
2. Click the **Save Changes** button.

You've successfully checked out the selected customer.