---
title: "Navigating FAQs"
slug: "navigating-faqs"
updated: 2026-05-01T14:56:24Z
published: 2026-05-01T14:56:24Z
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Navigating FAQs

Customers can easily access FAQ articles from the **Help & support** section of the Members Portal.

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1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your icon.
3. Click **Help & support**.
4. Click **FAQs**.
5. Under **Filter by category**, select the **category** that best fits your question.

You can [add FAQ categories](/v3/docs/adding-faq-categories) from the Admin Panel.

1. Click **Read more** next to the relevant article.
2. Click **Close** when you've found the information you need.

---

All set! If customers need more information after consulting the FAQs, they can [submit a help desk request](/v3/docs/submitting-help-desk-requests).