---
title: "Offboarding Team Members on Members Portal 5"
slug: "offboarding-team-members-on-members-portal-5"
updated: 2026-06-12T16:17:57Z
published: 2026-06-12T16:17:57Z
canonical: "help.nexudus.com/offboarding-team-members-on-members-portal-5"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Offboarding Team Members on Members Portal 5

Customers must be a [team administrators](/v3/docs/team-administrators) to offboard team members.

Team administrators can offboard team members in just a few clicks on the Members Portal. Offboarding team members cancels their plan and removes them from the team on the date you select.

![OffboardingTeamMembers_MP5.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/OffboardingTeamMembers_MP5.gif)

---

1. Log in to the Members Portal if you haven't already.
2. Click on your icon.
3. Select **Team**.
4. Select **Members**.
5. Click **Cancel** next to the team member you'd like to offboard.
6. Select a **Cancellation reason**.
7. Add any **Additional notes**.
8. Select a **Cancellation date**.

You can't cancel plans from the Members Portal before the next invoice period.

1. Click **Cancel plan**.

---

All set! The new team member's plan will be cancelled on the date you've selected.
