--- title: "Portal Access" slug: "portal-access" updated: 2026-05-05T11:01:09Z published: 2026-05-05T11:01:09Z stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nexudus.com/llms.txt > Use this file to discover all available pages before exploring further. # Portal Access Portal access lets you control which sections of the portal are visible to each customer group. Making certain portal sections **visible to the public** is a great way to let potential customers learn more about your space and its community. *For example, making your Events section visible to the public lets potential customers see your space's networking opportunities.* You may want to **restrict other sections** to logged-in users or even members only. *For example, you may want to restrict discussion boards to **logged-in users** to avoid spam comments.* You can make most portal sections available to the following groups: - **the public**: anyone visiting your portal - **logged-in users**: customers with an account - **members only**: customers with an active contract in Nexudus - **contacts only**: customers who don't currently have an active contract in Nexudus Migrating from Version 4 or below? The **Plan** and **Product** section visibility settings have been deprecated in Version 5. Check out [Setting up Plans](/v3/docs/setting-up-plans-on-members-portal-5) and [Setting up Products](/v3/docs/setting-up-products-on-members-portal-5) for more information. You can find your portal access settings on the Admin Panel under [**Settings > Website > Access**](https://dashboard.nexudus.com/settings/2/0/4). ## Entire portal You can make your entire Members Portal visible to any of the four customer groups. If you make your portal **visible to the public**, you can still restrict specific sections to logged-in users, members, or contacts. ## Home page You can make your home page visible to any of the four customer groups. You need to make your home page **visible to the public** to let users access the rest of your portal without direct links. The public also needs to access your home page to submit contact forms, request tours, and make plan enquiries. ## Help desk You can make your [help desk](/v3/docs/help-desk-on-members-portal-5) visible to **logged-in users**, **members only**, or **contacts only**. If you want to hide the help desk entirely, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Events list and calendar You can make your Events section visible to any of the four customer groups. You can also restrict specific [events](/v3/docs/adding-events) and [event tickets](/v3/docs/adding-event-tickets) to specific customer groups. If you want to hide the Events section from all users, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Booking pages You can make your Bookings section visible to any of the four customer groups. If you make your Bookings section **visible to the public**, you'll need to [enable guest checkout](/v3/docs/guest-checkout-on-members-portal-5) to let users make bookings without creating an account. You can't disable the Bookings section in Version 5. ## Directory pages You can make your Directory visible to any of the four customer groups. If you want to hide the Directory from all users, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Discussion board pages You can make your discussion boards visible to any of the four customer groups. You can control the visibility of specific discussions through [discussion board groups](/v3/docs/managing-discussion-board-groups). If you want to hide discussion boards from all users, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Blog and article pages You can make your Articles section visible to any of the four customer groups. You can restrict the visibility of specific [articles](/v3/docs/publishing-articles) to all customers, members, or contacts. If you want to hide the Articles section from all users, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Contact pages You can make your Contact Form visible to any of the four customer groups. If you want to hide the Contact Form from all users, you can disable it under [**Settings > Website > Features**](https://dashboard.nexudus.com/settings/2/0/3). ## Benefits page You can make the benefits page visible to **logged-in users**, **members only**, or **contacts only**. ## Perks and benefits page You can make your Perks section visible to any of the four customer groups. You can restrict the visibility of specific [perks](/v3/docs/adding-perks) to all customers, members, or contacts. The Perks section is visible as long as you have one published perk. To disable the Perks section, you'll need to make sure none of your perks are published on the Members Portal. ## Frequently asked questions You can make your FAQ section visible to any of the four customer groups. FAQ visibility settings also control visibility of published articles [for the AI agent](/v3/docs/asking-the-ai-agent). You can restrict the visibility of specific [FAQ articles](/v3/docs/adding-faq-articles) to all customers, members, or contacts. The FAQ section is visible by default, even if you haven't published any FAQ articles. You can't disable the FAQ section.