---
title: "Customer Quick Switch"
slug: "profile-quick-switch"
updated: 2024-01-16T18:30:39Z
published: 2024-01-16T18:30:39Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Switch Customer Profile

## What's the Switch Profile Button?

The **Switch profile** button lets you move between accounts in a click when customers have multiple accounts linked to the same email. All accounts are easily identifiable by customer name and company (if available).

![ProfileSwitch](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ProfileSwitch.gif)

You'll also see unique ID numbers (#xxxx) next to each account if the customer has multiple accounts of the same type.

*For example 2 company accounts or 2 individual accounts and 1 company account.*

---

## FAQ

### Why can't I see the Switch profile button for some customers?

If a customer doesn't have at least 2 accounts using the same email address, the option isn't displayed since there's no accounts to switch between.

### Can I turn off this feature?

No, this feature is available by default and cannot be disabled.