---
title: "Resuming Plans on Members Portal 5"
slug: "resuming-plans-on-members-portal-5"
updated: 2026-05-01T15:03:32Z
published: 2026-05-01T15:03:32Z
canonical: "help.nexudus.com/resuming-plans-on-members-portal-5"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resuming Plans on Members Portal 5

Customers can resume their frozen plans from the **Account** section of the Members Portal.

*For example, a customer froze their plan to travel for a few months. They ended up coming back early and want to enjoy their membership again.*

![ResumingPlans_MP5.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ResumingPlans_MP5.gif)

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your icon.
3. Select **My plan**.
4. Click **Resume plan**.
5. Select whether you'd like to resume your plan **Immediately** or **At the next billing cycle**.
6. Click **Resume plan**.

---

All set! The plan will resume on the selected date.

If the plan **is prorated**, the customer will be charged for the number of days left in the current billing cycle.

If the plan **isn't prorated**, the customer will be invoiced for the entire billing cycle no matter when they resume.