---
title: "Sending Files to Customers"
slug: "sending-files-to-customers"
updated: 2025-10-07T14:01:57Z
published: 2025-10-07T14:01:57Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Sending Files to Customers

You can send files to customers via email in a few clicks on the Admin Panel.

*For example, a customer needs a copy of their contract after losing the original.*

They can access all the files you send them from the *Files* tab under **My Activity** on the Members Portal.

          You need to [add the file to the customer's account](/docs/adding-files-to-customers) on the Admin Panel before sharing it with them.

          

![SharingFilesWithCustomers.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/SharingFilesWithCustomers.gif)

---

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Operations > Members and contacts**](https://dashboard.nexudus.com/operations/coworkers).
3. Click on the relevant customer.
4. Click **CRM > Files**.
5. Click on the three dots icon next to the file you want to send to the customer.
6. Click **Send**.
7. Click **Yes, do it** to confirm.

---

All set! The customer will receive an email notification with a link to the file.

![CustomerFilesSendNotification.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/CustomerFilesSendNotification.png)

Clicking on the link will redirect them to the *Files* tab under **My Activity** on the Members Portal from where they can see all the files you've shared and download them.

![MyActivityFiles_MP](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/MyActivityFiles_MP.png)