---
title: "Service Limits"
slug: "service-limits"
updated: 2025-09-09T09:44:13Z
published: 2025-09-09T09:44:13Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Service Limits

This page outlines all relevant feature limitations when using the Nexudus platform.

## Platform Limits

| **Nexudus Feature** | **Limit** |
| --- | --- |
| **Customers per location** | 50,000 |
| **Active contracts per customer** | 25 |
| **Newsletter subscribers per location** | 100,000 |
| **Newsletter subscribers per group** | 1,000 |
| **Newsletter subscribers per newsletter sent** | 1,000 |
| **Passes per customer** | 500 |
| **Bookings per repeat series** | 150 |
| **Members per team **without** [combined credit sharing](/v3/docs/sharing-credits-in-teams) enabled** | 250 |
| **Members per team **with** [combined credit sharing](/v3/docs/sharing-credits-in-teams) enabled** | 50 |
| **Template and Custom File Storage** | 500 MB |
| **Locations per network** | Unlimited |
| **Networks** | Unlimited |
| **Network nested levels** | 4 |
| **Notes** | 255 characters |
| **Resources** | 500 |
| **Rates per resource** | 25 |
| **Plans** | Unlimited |
| **Products** | Unlimited |
| **Passes** | Unlimited |
| **Passes in Plans** | 500 |
| **File size** | 10MB, except for the Newsletter Editor that only allows files up to 2MB |

## API throttling limits

Nexudus APIs have built-in throttling to keep the service running smoothly for everyone. Throttling prevents overloading the system with too many requests and slowing things down for users.

| **API Request** | **Limit** |
| --- | --- |
| **PUT, POST, DELETE** | 60 requests per minute or 2500 requests per day |
| **GET** | 10 request per 100 milliseconds |

For more details, check out [API throttling limits per endpoint](https://developers.nexudus.com/reference/api-limitations#api-throttling-limits).