--- title: "Stripe ACH" slug: "stripe-ach" updated: 2026-04-08T13:46:28Z published: 2026-04-08T13:46:32Z canonical: "help.nexudus.com/stripe-ach" deprecated: true stale: true --- > ## Documentation Index > Fetch the complete documentation index at: https://help.nexudus.com/llms.txt > Use this file to discover all available pages before exploring further. # Stripe ACH > **Deprecated.** Stripe ACH is an integration no longer supported by Stripe. To continue processing ACH payments, you must use [Stripe Checkout](https://help.nexudus.com/docs/stripe-checkout) or another ACH payment provider. ## ## What Is Stripe ACH? Stripe ACH is a direct debit payment provider available in the **United States** that lets you collect both recurring and one-off payments directly from your customers’ bank accounts. :::(Info) () **Country Availability** United States **Processing Time** 2 to 5 business days *{{variable.MoreInformation}} [Stripe ACH Timing](https://stripe.com/docs/payments/ach-debit#timing){target="_blank"}.* **Payment Limits** *{{variable.DollarSign}}6,000* per transaction / *{{variable.DollarSign}}10,000* per week *You can get in touch with [Stripe's sales team](https://stripe.com/contact/sales){target="_blank"} to increase your transaction limit and your weekly cap.* ::: ## How Stripe ACH Works The setup process to use Stripe ACH as a payment method in your space is simple: **1. Open an account with Stripe ACH** **2. Enable Stripe ACH as a payment method in Nexudus** **3. Send Stripe ACH signup requests to customers through Nexudus** Once you send customers the signup request, they will be able to add their bank details and complete the Stripe ACH mandate request. {{variable.MoreInformation}} [Enabling Stripe ACH](/v3/docs/enabling-stripe-ach){target="_blank"}. :::(error) (Customers and their banks must accept the direct debit mandate request before you can start receiving any payments from them through Stripe ACH.) ::: :::(Warning) (Most Stripe ACH payments take 4 business days to be fully settled.) *If a customer is invoiced on the **1st** of the month and their invoice becomes due on the **4th**, your won't receive payments before the **6th** at the earliest.* ::: ## Stripe ACH Refunds Refunding invoices originally paid through Stripe ACH is always a **two-step process**: **1. Recording the refund in Nexudus** You should start by [recording the refund](/v3/docs/fully-refunding-invoices){target=`_blank`} in Nexudus, making sure you select **ACH (Stripe)** as the payment method. Refunding the customer helps you keep track of the refund in Nexudus, but it won't trigger any actual refund through Stripe ACH. **2. Sending the refund through Stripe ACH** Once you've recorded the refund in Nexudus, you should also [manually refund your customer through Stripe ACH](https://docs.stripe.com/payments/ach-direct-debit#refunds){target="_blank"} for the same amount you've refunded in Nexudus. This second step is crucial, as the customer won't receive their refund until you send it through Stripe ACH. ## Stripe ACH Failed Payments If a Stripe ACH payment fails and you'd like to trigger a new payment request in Nexudus, all you need to do is edit the invoice reference. :::(Info) (Why do you need to edit your invoice reference?) All your issued invoices have a unique *idempotency key* that payment providers use to identify each payment request. Once this key is used to request a payment, it can't be reused to prevent duplicate payments. Editing your invoice reference effectively generates a new *idempotency key* and allows Stripe ACH to trigger second payment request for the same invoice. ::: You can edit your invoice reference by opening the invoice and then clicking on the reference itself. :::(Error) (Do not edit the invoice **number** itself.) Editing the invoice number will shut down automated invoicing and require support to reset your invoice sequence for you to be able to issue invoices again. ::: ![image.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/image%28604%29.png){height="" width=""} For example, if your invoice reference is **INV-0136**, change the reference to **INV-0136*** or **INV-0136*New*** and then click **Save changes**. Once you've edited the invoice reference, Stripe ACH will automatically try to collect payment for the invoice, based on the standard processing times that apply. :::(Warning) (In some rare instances, payments initially approved by the customer's bank and marked as **Paid out** in Stripe ACH are rejected once the payment is fully settled. ) In this instance, you'll receive a failed payment notification from Stripe ACH, but the invoice will remain **Paid** in Nexudus. To fix the issue and receive payment, you need to [cancel the failed invoice](/v3/docs/cancelling-invoices){target="_blank"} and then [issue a new invoice](https://help.nexudus.com//v3/docs/adding-invoices){target="_blank"} to trigger a new payment request. ::: * * * ## FAQ ### Can I use the same Stripe account in multiple locations? Yes, our integration with Stripe ACH supports multilocation setups. Customers using Stripe across different locations will have a separate mandate in each location, also known as location-specific mandates. ### Can I use Stripe ACH to process payments from a customer who isn't located in the United States? Yes, you can process ACH payments from a customer located abroad as long as your space and the customer **both** use **US-based bank accounts**.