---
title: "Submitting Address Checks"
slug: "submitting-address-checks"
updated: 2026-05-01T15:01:18Z
published: 2026-05-01T15:01:18Z
canonical: "help.nexudus.com/submitting-address-checks"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Submitting Address Checks

Customers can submit their proof of address from the **Account** section of the Members Portal.

![SubmittingAddressChecks_MP5.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/SubmittingAddressChecks_MP5.png)

---

1. Log in to the Members Portal if you haven't already.
2. Open the drop-down menu next to your icon.
3. Select **Account**.
4. Select **Identity checks**.
5. Click **Verify address**.
6. Select your **Document Type**.
7. Upload a copy of your document.
8. Click **Save**.

---

All set! The address check has been submitted.

You'll receive a notification letting you know that a customer has completed their address check. You can manually [review their document](/v3/docs/reviewing-identity-checks) on the Admin Panel.