---
title: "Submitting Identity Checks"
slug: "submitting-identity-checks"
updated: 2026-05-01T15:00:54Z
published: 2026-05-01T15:00:54Z
canonical: "help.nexudus.com/submitting-identity-checks"
stale: true
---
> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.
# Submitting Identity Checks
{{variable.Customers_CAP}} can submit their proof of identity from the **Account** section of the {{variable.MembersPortal}}.
{{variable.Customers_CAP}} only need to upload their documents on the {{variable.MembersPortal}} if you chose to **manually review their documents** when [requesting an identity check](/v3/docs/requesting-identity-checks){target=`_blank`}.
If you requested an identity check through [Stripe Identity](/v3/docs/stripe-identity){target=`_blank`}, {{variable.customers}} will submit their documents through Stripe.
{height="" width=""}
***
1. {{snippet.FirstStepProcedure_MP5}}
2. Open the drop-down menu next to your icon.
3. {{variable.SELECT}} **Account**.
4. {{variable.SELECT}} **Identity checks**.
5. {{variable.CLICK}} **Verify ID**.
6. {{variable.SELECT}} your **Document Type**.
7. Enter your **Document Number**.
8. {{variable.SELECT}} your document's **Expiration Date**.
9. Under **Issued by**, enter who issued the document.
10. Upload a **photo of your face**.
11. Upload the **front of your document**.
12. Upload the **back of your document**.
:::(Info) (You don't need to upload the back of your document if you selected Passport under Document Type.)
:::
13. {{variable.CLICK}} **Save**.
***
All set! The identity check has been submitted.
You'll receive a notification letting you know that a {{variable.customer}} has completed their identity check. You can manually [review their document](/v3/docs/reviewing-identity-checks){target=`_blank`} on the {{variable.AdminPanel}}.