---
title: "Suspending Bookings"
slug: "suspending-bookings"
updated: 2024-01-16T14:02:53Z
published: 2024-01-16T14:02:53Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Suspending Bookings

**Closing your space for the holidays, planning some renovation, or need to make a resource unavailable until further notice?** You can easily create booking exceptions to prevent bookings within selected periods of time while still allowing customers to book at any other period of time.

*For example, your space closes between December 25th and January 2nd. You can prevent any booking within that time frame while still letting customers book at earlier/later dates.*

![ClosingBookings](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ClosingBookings.gif)

This tool is a great way to let your customers know they can't book during a certain period while still keeping your calendar open for them to book before or after that period. This means less frustration for your customers while also minimizing the impact of temporary closures on your occupancy and revenue.

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1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Go to [**Settings > General settings > Opening times**](https://dashboard.nexudus.com/settings/0/0/1).
3. Click on **Add availability exception**.
4. Select all the **Resources** you want to include in your booking exception.

          Want to make all your resources unavailable for booking?

          

Don't select any resource and move to the next step. Your booking exception will automatically apply to all your resources.

1. Define when the closure should start and end under the **Start / end times** field.

*If you want to close your resource until further notice, we recommend selecting an end time a few years into the future to prevent advance bookings and edit that time as soon as you have a set reopening date.*

*If you want to permanently close your resource after a certain date, we recommend selecting that closing date as your start time, selecting an end time a few years into the future, and and then simply [archiving your resource](/docs/archiving-resources) on its closure day.*

          Make sure the start and end times cover the full temporary closure.

          

1. Add the **Message** that you want to show customers when they try to book one of the selected resources during the closure period.
2. Enable **This exception is active** to automatically prevent
3. Enable **Apply this exception every year** if you'd like to repeat thr closure at the same time every year.
4. Click the **Save Changes** button.

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All set! You can repeat the process if you'd like to plan any other booking suspension.