---
title: "Tours on Members Portal 5"
slug: "tours-on-members-portal-5"
updated: 2026-04-30T08:56:55Z
published: 2026-05-01T14:42:34Z
canonical: "help.nexudus.com/tours-on-members-portal-5"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Tours on Members Portal 5

## What are Tours? 
Tours let {{variable.customers}} schedule a time to visit your space in person. They can experience the value of your space for themselves, and you can show them why they should [become a member](/v3/docs/joining-plans){target=`_blank`}.

## How Tours Work 
{{variable.Customers_CAP}} can request a tour by clicking the link on your portal home page. 

![BookTourButton_MP5.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/BookTourButton_MP5.png){height="" width=""}


This link takes them to the tour request form, where they can fill in their information and select a date and time. The {{variable.admin}} in charge of tours will receive a notification whenever someone requests a tour. 

{{variable.Customers_CAP}} who request a tour are added as {{variable.contacts}} in {{variable.Nexudus}}. They're also registered as a {{variable.visitor}} on the {{variable.AdminPanel}}. 

You can also let {{variable.customers}} [request a tour as part of a plan enquiry](/v3/docs/making-plan-enquiries){target=`_blank`}. 

## Setting up Tours
Tours aren't available by default. You'll need to **enable the tour section** on the {{variable.AdminPanel}}. 

When you enable tours, you'll also need to **define settings** such as:

* When tours are available 
* Which {{variable.admin}} is hosting tours
* Whether tour requests must be confirmed by an {{variable.admin}}

Once you've defined your tour settings, you can **customize the tour request form** to define what information you want to collect when someone books a tour. You can also **link tour requests to CRM Boards** to automatically add {{variable.customers}} to your sales pipeline. 

For more information, check out [Setting up Tours](/v3/docs/setting-up-tours){target=`_blank`}.