---
title: "Understanding Due Dates"
slug: "understanding-due-dates"
updated: 2026-04-21T13:44:02Z
published: 2026-04-21T13:44:19Z
canonical: "help.nexudus.com/understanding-due-dates"
stale: true
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding Due Dates

## What are due dates?
Invoice due dates in Nexudus are the day Nexudus starts processing the payment if the {{variable.customer}} hasn't already paid their invoice manually and you use an automated payment method. 

You define these due dates as a number of days after the invoice creating date. 

*For example, if {{variable.customers}} pay using a card payment gateway and invoice due dates are set to 3 days after invoices being created, Nexudus will try to automatically collect payment for that invoice 3 days after it is created.*

You can have multiple due date options based on different billing scenarios. These options are designed to help you build a smooth billing process and an automated payment schedule.
:::(internal) (Using Direct Debit/ACH/BECS/BACS payments?)
Payments won't start processing before the invoice's due date. Take that amount of time into consideration when picking a due date. 

*For example, if you'd ideally like your direct debit/ACH payment to go through maximum 5 days after the invoice is created, we recommend having your due date 1 day after the invoice is issued to allow enough time for the DD to process while.*

*For example, if you use Direct Debit and an invoice's due date is 3 days after its creation. You won't receive that payment until 5 to 13 days after, or 3 days plus however many days it takes for the direct debit to process and clear the payment.*
:::

* * *

## How due dates work

You can have different due dates, depending on how you'd like to handle your billing. We've listed all the due dates you can define below. 

### Default due dates
This is the due date you can define for your entire {{glossary.location}} via [Settings > Payments and currency > Auto-payments ](https://dashboard.nexudus.com/settings/1/1/1){target=`_blank`} {{variable.OnTheAdminPanel}}. 

This default due date acts as a general rule that only applies if there aren't any other due dates that can apply to the invoice.

### Plan due dates
Plan due dates override the default due date of the {{variable.location}}. If a {{variable.customer}} is invoiced for one or more {{variable.plans}}  . It is automatically overridden if the {{variable.customer}} has a personal or a {{variable.contract}} due date. 

:::(info) (If invoices include multiple plans with different due dates, the due date closest to when the invoice is created always takes precedence.)
:::

### Contract due dates
Contract due dates override the default due date if the invoice includes any type of plan. 
:::(Info) (If invoices include multiple plans with different billing dates, the billing date closest to when the invoice is created always becomes the due date.)
:::

### Customer due dates 
If a customer has a personal due date, this date always overrides any other due date in Nexudus, including plan and contract ones. 

* * *

## 🚨 Due dates priority order
Not all due dates are built the same! Due dates have a priority order that you need to consider if you plan on using more than one for all your invoices. 

| Priority | Type of due date | Description |
|----------|---------------------|------------------------------------------------|
| 1 | **Contract** due dates | Always override <u>any</u> other due date. |
| 2 | **Customer** due dates  | Override {{variable.plan}} due dates and the {{variable.location}} default due date.|
| 3 | **Plan** due dates  | Override the location default due dates.|
| 4 | **Location default** due date | Only takes precedence if no {{variable.customer}}, {{variable.contract}}, or {{variable.plan}} due date is available at the time of invoicing.|

* * *


## FAQ 

### How can I make my invoices due on the same day they're created? 
Simply set your default due date to 0. Just bear in mind that changing this date won't affect any invoice you've already issued to {{variable.customers}}.