---
title: "Viewing Team Benefits Use History"
slug: "viewing-team-benefits-use-history"
updated: 2026-03-19T16:27:29Z
published: 2026-03-19T16:27:29Z
canonical: "help.nexudus.com/viewing-team-benefits-use-history"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Viewing Team Benefits Use History

You can easily view team benefit usage in the {{variable.Operations_Section}} of the {{variable.AdminPanel}}. Benefit use history lets you see at a glance how team members are using their shared and individual credits.

*For example, a team with shared credits enabled wants a breakdown of which team members are using time credits to pay for bookings.*

:::(Info) (You can also view credit usage for [individual {{variable.customers}}](/v3/docs/viewing-customer-benefits-use-history){target=`_blank`}.)
:::

:::(Warning) ({{variable.Passes_CAP}} are excluded from use history.)
You can view the use history of time credits, money credits, and printing credits.
:::

You can see an overview of a {{variable.team}}'s usage by credit type or [usage per credit](/v3/docs/viewing-team-benefits-use-history#usage-per-credit). 

## Usage by Credit Type
You can easily see a {{variable.team}}'s use history by credit type. 

*For example, the team-paying {{variable.customer}} thought they had more time credits remaining for the rest of the month and wants to know why their balance is already at 0.*

![TeamBenefitUsageByCreditType.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/TeamBenefitUsageByCreditType.png){height="" width=""}
***
1. {{snippet.FirstStepProcedure}}
2. {{variable.GO_TO}} {{variable.Teams_Link}}.
3. {{variable.CLICK_ON}} the {{variable.team}} whose benefit history you'd like to see. 
4. Under the **Benefits** tab, click **Benefit use history**. 
5. {{variable.CLICK_ON}} the **Money credit**, **Time credit**, or **Printing credit** tab to see the relevant benefit activity.
***
All set! You can see a record of each instance a team member used all or part of a credit. 

If you're not sure what a specific field means, check out [Credit Usage Fields](/v3/docs/viewing-team-benefits-use-history#credit-usage-fields).

Something doesn't look right? You can manually [adjust a {{variable.customer}}'s credit balance](/v3/docs/adjusting-customer-credit-balances){target=`_blank`}. 

## Usage per Credit
You can easily see a record of each time a {{variable.team}} member used a specific credit.

*For example, you want to see which {{variable.team}} members used their team's monthly 300-minute meeting room credit.*

![TeamBenefitUsagePerCredit.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/TeamBenefitUsagePerCredit.png){height="" width=""}
***
1. {{snippet.FirstStepProcedure}}
2. {{variable.GO_TO}} {{variable.Teams_Link}}.
3. {{variable.CLICK_ON}} the {{variable.team}} whose benefit history you'd like to see. 
4. Under the **Benefits** tab, select **Money credit**, **Time credit**, or **Printing credit**. 
5. {{variable.SELECT}} the credit whose use history you'd like to see. 
6. {{variable.CLICK_ON}} the **Use history** tab. 
***
All set! You can see a record of each time a team member used this specific credit. 

If you're not sure what a specific field means, check out [Credit Usage Fields](/v3/docs/viewing-team-benefits-use-history#credit-usage-fields).

Something doesn't look right? You can manually [adjust a {{variable.customer}}'s credit balance](/v3/docs/adjusting-customer-credit-balances){target=`_blank`}. 

## Credit Usage Fields
You can see the following information for each record of credit usage. 

| Field | Description |
| --- | --- |
| Customer | This field shows which **{{variable.customer}}** account the credit was assigned to. 
| Name | This field shows the **name** of the credit. |
| Used on | This field shows the **date and time** the credit was used. |
| Status | This field shows whether the credit is **current** or **expired**. Current credits have time, money, or uses remaining. |
| Used by | This field shows the email of the **{{variable.customer}} who used the credit** or the **{{variable.admin}} who adjusted the credit** amount. |
| Source | This field shows how the credit was given to the {{variable.customer}}. Credits can come from **plans**, **products**, or being **manually added** to a {{variable.customer}}'s account.|
| Description | This fields shows the **transaction** the credit was used for or the **reason for adjustment** if manually edited by an {{variable.admin}}.|
| Credit used | This field shows the **amount** of credit used. |