Setting up NexIO
  • 18 Feb 2022
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Setting up NexIO

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You need to set up NexIO before you can use it in your space. The setup only takes a few minutes and only needs to be done once.

What You Need to Set up NexIO

1. An administrator account dedicated to NexIO

We recommend you create an unrestricted admin account for NexIO. We recommend a dedicated admin account for the app because your displays will be disconnected every time your reset the password of the admin account used to set up the app.

Having a dedicated admin account helps keep your tablets up and running and helps you avoid repeating the setup process.

You'll need to repeat the setup process if you don't use the app for more than 14 days.

2. Disabling Auto-lock on Your Tablet

You need to disable the auto-lock on your tablet to ensure its screen doesn't automatically shuts off after a given number of minutes without activity.

Android

  1. Open the tablet's Settings.
  2. Tap Display & Brightness.
  3. Tap Auto-Lock.
  4. Select Never.

iOS

  1. Open the iPad's Settings.
  2. Tap Display & Brightness.
  3. Tap Auto-Lock.
  4. Select Never.

  1. Download NexIO on your iOS or Android tablet .

  2. Open the app.

  3. Log in using full admin credentials.

  4. Select your location.

  5. Tap Allow or OK to authorize NexIO to detect neaby devices.

  6. Tap Allow or OK to let NexIO access your tablet's camera for QR codes scanning.

  7. Tap Allow or OK to let NexIO use Bluetooth to let customers use the Passport app to check in and out.


You're all set! NexIO is ready to use in your space.


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