Adding FAQ Articles
  • 26 Jun 2024
  • 1 Minute to read

Adding FAQ Articles

Article summary

You can create FAQ articles in a few clicks on the Admin Panel.

  1. Log in to if you aren't already.

  2. Click Community > FAQ.

  3. Click on Add FAQ article.

  4. Name your FAQ article.

  5. Select the Location where you want to publish your FAQ article.

Select your network location if you want to make this article available in all locations within the network.

  1. Add a Summary for your FAQ article.

  2. Add the content of your FAQ article in the Article contents field.

  3. Click on Select file next to Large image if you want to include an image within your FAQ article.

This is the article's header image as well as its thumbnail when it is listed alongside other FAQ articles.

Your image must be under 10Mb and in one of the following formats: JPG/JPEG, PNG, or GIF.

  1. Toggle on This article is published to publish your FAQ article on the Members Portal.

  2. Select which customers can see this FAQ article under Availability.

  3. Click the Save Changes button.

Your FAQ article is now published on the Members Portal.

Was this article helpful?

Changing your password will log you out immediately. Use the new password to log back in.
First name must have atleast 2 characters. Numbers and special characters are not allowed.
Last name must have atleast 1 characters. Numbers and special characters are not allowed.
Enter a valid email
Enter a valid password
Your profile has been successfully updated.