Adding FAQ Categories
  • 12 Aug 2022
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Adding FAQ Categories

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You can organize your FAQ articles into categories on the FAQ page of your Members Portal.

FAQ categories are always organized in alphabetical order on the Admin Panel and the Members Portal.

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Click Community > FAQ.

  3. Click Add new group.

  4. Name your new group.

  5. Drag and drop the articles you want to add to the new category.

You need to add at least one article to the new category.

If you leave your new category empty, the system will automatically delete it once you leave the page.


Repeat the process for every other category you want to add to your FAQ page.


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