Admin Notifications List

The following admin notifications are currently available in the Admin Panel.

Discussion board digest

A daily notification sent at 8am local time summarizing the latest conversations on the discussion boards.

Nexudus will only send this notification if there is a new message on any discussion board.

All discussion board messages

This notification is sent to admins every time someone adds a new message to any discussion board.

Nexudus subscription invoices

This notification is sent to admins every time we issue an invoice for their Nexudus subscription.

You won't be able to access or download any invoice Nexudus issues for your subscription if you leave this toggle disabled.

Contact messages and form submissions

This notification is sent to admins every time a user completes any form on the Members Portal.

At least one admin must have this notification enabled.

If no admin is subscribed to this notification, users won't be able to submit any forms or reach out via the Contacts page on the Members Portal.

Help-desk messages

This notification is sent to admins every time a customer submits a help desk request from the Members Portal.

New customers

This notification is sent to admins every time a new customer is registered in Nexudus.

Professional profile changes

This notification is sent to admins every time a customer's professional profile is updated.

Article comments

This notification is sent to admins every time a user posts a comment under an article.

We only send this notification if you've enabled article comments under Settings > Modules > Articles.

Event comments

This notification is sent to admins every time an event attendee comments on an event's page on the Members Portal.

We only send this notification if you've enabled article comments under Settings > Modules > Articles.

Plan change requests (excluding virtual office plans)

This notification is sent to admins every time a customer changes or cancels their plan from the Members Portal.

This notification doesn't include virtual office plan changes or cancellations.

Use the following toggle to also receive notifications for virtual office plan changes.

Virtual office plan changes

This notification is sent to admins every time a customer changes or cancels their virtual office plan from the Members Portal.

Handling preference changes for specific virtual office deliveries

This notification is sent to admins every time a customer updates their handling preference for a specific delivery when they are a virtual office member.

This notification isn't sent when customers update the default handling preferences for their virtual office plan.

Identity check updates

This notification is sent to admins every time a customer uploads a document for an identity check.

Bookings (including new bookings, changes, and cancellations)

This notification is sent to admins every time a booking is created, edited, or cancelled.

Tentative bookings (including new requests, changes, and cancellations)

This notification is sent to admins every time a tentative bookings is created, edited, or cancelled.

We only send this notification if you've enabled tentative bookings for members, contacts, or both under Settings > Bookings and calendar settings.

Product and event purchases

This notification is sent to admins every time a customer purchases a product or an event ticket from the Members Portal.

Visitor registrations

This notification is sent to admins every time a visitor is registered in Nexudus.

Access control errors

This notification is sent to admins every time an error is recorded in the access control system they integrated with Nexudus.

Team members removed by team admins

This notification is sent to admins whenever a team administrator removes someone from their team via the Members Portal.

This notification is only triggered when a team member is removed by one of their team administrators.

Any admin removing a team member from the Admin Panel will never trigger this notification.