Integrating Genetec
  • 01 Sep 2022
  • 3 Minutes to read
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Integrating Genetec

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Using the Genetec integration adds a $/£/€50 monthly charge to your Nexudus subscription per location enabled.

What You Need to Integrate Genetec

Your Genetec Port Number, Username, and Password

You need your Genetec port number along with your username and password.

You can find your Genetec username and password in the User Management section of the Genetec Config Tool.

Your Genetec port number is contained within the publicly accessible hostname or IP Address for your server. You can find your port number in the Web SDK Role section of the Genetec Config Tool.

Your port number is always preceded by a colon.

For example, 4590 is the port number in the following addresses:

https://192.168.1.1:4590/WebSdk/
https://yourhostnamehere.com:4590/WebSdk/

A Web SDK Entity in Genetec

  1. Open the Security Centre Config Tool.

  2. Select the Tasks option on the left hand side and then click System > Roles.

  3. If you do not have Web-based SDK already listed, click Add an Entity > Web Based SDK and follow the instructions.

  4. In the Web-based SDK roles Properties section, make sure your Port numbers are correct.

  5. Now the role has been added, the setup is complete. Click the 'Apply' button towards the bottom right of the screen, if you have made any changes.

geneteclic2.gif

Web SDK Additional Setup Recommendations

We also strongly recommend the following setup:

  • Turning SSL on by enabling the Use SSL connection toggle.
  • Make sure your Web SDK port is open and can be accessed externally (e.g. by setting any Inbound/Outbound firewall rules within your IT system). You can use a tool such as Google Paping to verify that your port is successfully open, using your specific hostname or IP Address.

paping.gif

Nexudus cannot configure or troubleshooting your IT system.

For more information on the setup and configuration of your Genetec system, check out the Security Center Installation and Upgrade Guide available on Genetec's TechDoc Hub.

Integrating Genetec

  1. If the navigation menu isn't visible, click the menu icon in the top left corner of the page.

  2. Enable the Genetec integration toggle.

  3. Add your Genetec port number in the Genetec server address.

  4. Add your Genetec username and Genetec password.

  5. Click the Save Changes button.

Several additional sections should now appear to help you map Genetec access groups to Nexudus items.

Resources

The Resources section lets you assign a Genetec group to every resource in your Nexudus inventory. Leave your resources blank if you don't want to connect a resource to a Genetec group.

Genetec_ResourcesMapping.png

Customers with valid bookings for connected resources are automatically added to the relevant Genetec groups 15 minutes before their booking starts. Nexudus also automatically removes them from the relevant Genetec group 15 minutes after their booking ends.

Passes

The Passes section lets you assign a Genetec group to every pass in your Nexudus inventory. Leave your passes blank if you don't want to connect them to a Genetec group.

Genetec_PassesMapping.png

Customers getting passes through plans or product benefits are automatically added to the relevant Genetec access groups.

Customers accessing your space must have valid passes.

Customers without a valid pass can still unlock the relevant doors but Nexudus will record them as failed check-ins on the Admin Panel.

Desks / Offices

The Desks / Offices section lets you assign a Genetec group to every desk and office in your Nexudus inventory. Leave your desks and offices blank if you don't want to connect them to a Genetec group.

Genetec_FPMapping.png

Whenever you assign connected desks or offices to a customer's contract, they're automatically added to the relevant Genetec groups based on their contract's start date. Nexudus will automatically remove them from the Genetec groups when their contract ends.

Teams with Merged Invoicing

If a customer is also the paying member of a team, Nexudus adds all members of the team to the relevant Genetec groups. All team members added to Genetec groups are automatically removed when the team paying member's contract ends.

Once you've assigned Genetec groups to all the relevant items in your Nexudus inventory, make sure to click Save Changes to complete the integration.


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