- 19 May 2022
- 1 Minute to read
Sending Messages to Customers
- Updated on 19 May 2022
- 1 Minute to read
You can send direct messages to customers via CRM > Messages or directly from any customer's record on the Admin Panel. You can send messages to customers via email using message macros or draft your messages from scratch.
Messages Board
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If the navigation menu isn't visible, click the menu icon in the top left corner of the page.
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Click CRM > Messages.
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Click on Send message.
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Select the customer in the Send to drop-down.
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Select an Email account if you connected one of your inboxes to Nexudus.
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Select a Message Macro if you'd like to one as a template for your message.
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Add or edit the Subject of your message.
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Add or edit the Message content.
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Click Send message.
All set! The selected customer should receive your message via email within a few minutes.
Customer Record
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If the navigation menu isn't visible, click the menu icon in the top left corner of the page.
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Click on the relevant customer.
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Click CRM > Messages.
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Click Send message.
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Select an Email account if you connected one of your inboxes to Nexudus.
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Select a Message Macro if you'd like to one as a template for your message.
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Add or edit the Subject of your message.
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Add or edit the Message content.
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Click Send message.
All set! The customer should receive your message via email within a few minutes.