---
title: "Integrating SmartaLock"
slug: "integrating-smartalock"
updated: 2025-07-29T11:27:10Z
published: 2025-07-29T11:27:10Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Integrating SmartaLock

The Smartalock integration adds a €/$/£50/month charge to your Nexudus subscription in each location where it is enabled.

          

## What you need to integrate Smartalock

### Your Tenant ID and your Locker Bank ID

You can find these ID's in your Smartalock admin account. If you're having trouble finding those details, you can always [reach out to Smartalock](http://support.smartalock.com/support/tickets/new) for support.

### Your Smartalock Credentials

These credentials are simply the username and password you use to connect to the Smartalock's admin.

Once you have your credentials, you're ready to start the integration process.

## Step 1. Creating an Automation Tile

You first need to create an automation tile. This automation tile is what customers will use to trigger lockers opening and closing.

          You only need one automation tile per locker bank.

          

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click **Settings > Automation tiles**.
3. Click **Add automation tile**.
4. Name the tile.
5. Select the **Location** where you'll install the tile.
6. Select **Unlock SmartLock locker** in the **Action** drop-down list.
7. Add your **Locker Bank ID**.
8. Enable the **Attempt to check customer in** toggle if you want to trigger a check-in whenever a customer uses a locker.
9. Click the **Save** button.

You can now reach out to [tiles@nexudus.com](http://mailto:tiles@nexudus.com) to order the physical tile that you'll be able to install on your locker bank. You can also opt to [build your own automation tile](/v3/docs/building-your-own-automation-tiles).

**You can complete Step 2 before receiving your physical tile.**

## Step 2. Enabling Smartalock on the Admin Panel

          Enabling Smartalock adds a **€/£/$50**/month charge to your Nexudus subscription per location enabled.

          

![SmartaLockIntegrationPage.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/SmartaLockIntegrationPage.png)

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click **Settings > Integrations > Smartalock**.
3. Toggle on **Enable Smartalock integration**.
4. Add your **Tenant ID** saved from the previous steps.
5. Add your **Username** and **Password** saved from the previous steps.
6. Click the **Save Changes** button.

All set! You can test the integration before your tile arrives in the mail by opening the tile's record on the Admin Panel. All you need to do is scan the QR code and log in to the Members Portal as a customer. You should be able lock/unlock a locker via the automation tile QR code.

For more information on the end-user flow, check out our article on [Using Smartalock](/v3/docs/using-smartalock).