---
title: "Manually Adding Deliveries"
slug: "manually-adding-deliveries"
updated: 2026-03-27T15:51:19Z
published: 2026-03-27T15:51:19Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Manually Adding Deliveries

You can manage deliveries your customers get sent to your space under **[Operations > Deliveries](https://dashboard.nexudus.com/operations/coworkerDeliveries)**.

![ManualDeliveryRegistration.gif](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/ManualDeliveryRegistration.gif)

The **Deliveries** page lets you add deliveries, assign them to customers and process collections with or without a customer signature.

Receive a large number of packages on a regular basis or want to request signature upon collection?

Consider using [NexDelivery](/v3/docs/nexdelivery), our free delivery management app.

You can add deliveries one of two ways on the Admin Panel: from the **Deliveries** page or directly from a customer's record.

## Adding deliveries from the Deliveries page

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click **[Operations > Deliveries](https://dashboard.nexudus.com/operations/coworkerDeliveries)**.
3. Click on **Register delivery**.
4. Select a **Delivery type**.

*You can choose one of the following types of deliveries:*

- ***Mail*** for any kind of letter or document.
- ***Parcel*** for any kind of package or box.
- ***Publicity*** for any king of flyer or marketing material.
- ***Checks*** for any kind of

1. If you have an image of the delivery, you can click on **Select file** and upload it.

You can upload an image or a PDF file for deliveries that may require multiple images.

*For example, a PDF that includes the package photographed from separate angles to help the customer assess its size or a PDF that contains scans of a letter.*

> The system automatically tries to match the delivery label details to an existing customer.

Otherwise, click on **Type details manually**.

1. Select the customer that received a delivery.
2. Add or edit the **Reference** for the delivery.
3. Add a **Delivery location** to let your customer know where they should collect their delivery.

This location is automatically added to the email notification customers receive.

1. Add any **Notes** you'd like to include in the email notification the customer will receive.
2. Upload a picture of the **Delivery label** by clicking **Select file** and picking a file on your device.
3. Click the **Save Changes** button.

## Adding deliveries from the customer's account

![AddingDeliveriesCustomerAccount.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/AddingDeliveriesCustomerAccount.png)

1. Log in to [dashboard.nexudus.com](https://dashboard.nexudus.com/) if you aren't already.
2. Click [**Operations > Members and contacts**](https://dashboard.nexudus.com/operations/coworkers).
3. Select the relevant customer.
4. Click on the **CRM** tab and then on the **Deliveries** section.
5. Click on **Register delivery**.
6. Select a **Delivery type**.

*You can choose one of the following types of deliveries:*

- ***Mail*** for any kind of letter or document.
- ***Parcel*** for any kind of package or box.
- ***Publicity*** for any king of flyer or marketing material.
- ***Checks*** for any kind of

1. If you have an image of the delivery, you can click on **Select file** and upload it.

> The system automatically tries to match the delivery label details to an existing customer.

Otherwise, click on **Type details manually**.

1. Add or edit the **Reference** for the delivery.
2. Add a **Delivery location** to let your customer know where they should collect their delivery.

This location is automatically added to the email notification customers receive.

1. Add any **Notes** you'd like to include in the email notification the customer will receive.
2. Click the **Save Changes** button.

---

When you add deliveries in Nexudus, the relevant customers automatically receive an email notification letting them know their delivery is ready for collection.

![Deliveries_NotificationExample.png](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/Deliveries_NotificationExample.png)

You can edit this notification's template via [**Settings > Email template editor**](https://dashboard.nexudus.com/settings/emailEditor/templates) on the Admin Panel.