You can add visitors from the Admin Panel. Occupiers can also register their own visitors via the User Portal, unless you disabled the feature.
This means that if a occupier already reached the visitor limit defined for their user group, they won't be able to register more visitors and no admin will be able to register visitors for them either.
Registering Visitors from the Admin Panel
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Log in to dashboard.nexudus.com if you aren't already.
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Click Operations > Visitors.
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Click Register visitor.
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Fill out the Visitor details section with the visitor's name, email, phone number and company.
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Select one of your occupiers or admins as the visitor's Host.
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Select the date and time when the visitor is expected in the Expected arrival field.
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Click the Save Changes button.
The visitor should now appears in the Visitors list.
Registering Visitors from the User Portal
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Log in to the User Portal.
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Click Settings > My account > My Visitors.
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Fill out the Register a visitor form.
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Click the Register visitor button.
The new visitor now appears above the form.