---
title: "Setting up NexIO"
slug: "setting-up-nexio"
updated: 2026-05-08T14:02:11Z
published: 2026-05-08T14:02:11Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.nexudus.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Setting up NexIO

You need to set up NexIO before you can use it in your space. The setup only takes a few minutes and only needs to be done once.

## What You Need to Set up NexIO

### A tablet

You need at least one tablet meeting the requirements detailed below to use NexIO. You can also set up several tablets if you'd like to implement check-ins and check-outs in multiple areas of your space.

For the best experience, choose **consumer tablets** (not enterprise or kiosk models) from **established brands** with access to the **App Store** or **Google Play**.

          Our app isn't compatible with Amazon Fire tablets or any other tablet that doesn’t use the App Store or Google Play to download apps.

          

We recommend **tablets under 5 years old** to ensure they continue receiving regular OS updates that keep our app running smoothly. See the detailed requirements below.

| Screen size | WiFi | Bluetooth | OS version |
| --- | --- | --- | --- |
| **9 to 12 inches** for **optimal display** (7 inches minimum) | Tablets must be able to **connect to WiFi**. | Tablets must support **Bluetooth 4.0** (also known as BLE) **or above**. | **iPadOS** - Version **15.6 or later** **Android** - Version **12 or up** |

Try to find a balance between the tablet requirements and your budget. Newer tablets cost more upfront but support the latest OS for longer. Older or refurbished models can be a more affordable starting point, just keep in mind they may need replacing sooner.

### Turning off auto-lock on your tablet

You need to disable the auto-lock on your tablet to ensure its screen doesn't automatically shut off after a given number of minutes without activity.

#### Android

1. Open the tablet's **Settings**.
2. Tap **Display & Brightness**.
3. Tap **Auto-Lock**.
4. Select **Never**.

#### iOS

1. Open the iPad's **Settings**.
2. Tap **Display & Brightness**.
3. Tap **Auto-Lock**.
4. Select **Never**.

## A full unrestricted admin

You also need a full unrestricted admin with access to your current location and the network location if your space is part of a network.

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## Setting Up NexIO

![NEXIO TEST](https://cdn.document360.io/4f9a66c7-3dbb-4052-97d8-5439302e1512/Images/Documentation/NEXIO%20TEST.gif)

1. Download NexIO on your [**iOS**](https://apps.apple.com/gb/app/nexio-by-nexudus/id933010341) or [**Android tablet**](https://play.google.com/store/apps/details?id=com.nexuduscheckinapp&hl=en_GB&gl=US).
2. Open the app.
3. Log in to your account using a full admin email and password.
4. Select your location.
5. Add the name of the location where your tablet is placed in the space and tap **Complete setup** to continue.

---

All set! You're ready to use NexIO. Your tablet is now associated to this location via a generic user. You can find this generic user under [**Settings > Users**](https://dashboard.nexudus.com/settings/6/1/0) on the Admin Panel.