Time Credits

What are Time Credits?

Time credits are an amount of time that you make available to customer to let them book resources in your space. Time credits availability and validity can be adapated to your space's needs.

For example, some time credits can be valid to book your cheapest resources, while others can be used to book any of your resources.

How Time Credits Work

Before you can start using time credits, you need to make sure you have resource types set up in your account.

Once you have your resource types, you can create the relevant time credits and then add them as benefits to plans, products or even directly to a customer's account.

FAQ

When will customers receive the time credits I just added to plans and products?

Members already signed up to the edited plans will only receive the new time credits when their contract is renewed. Customers with recurring products will also only receive the new credits once their product is renewed. Any customer signing up to a plan or purchasing a product after you edit the plans or products will immediately receive the new credits.

How do I make sure customers are charged for time credits?

Time credits don't add charges to a customer's account on their own. If you include the credits as plan or product benefits, you can simply add the value of the credits to the item's price.